Wafer Systems, a leading network Infrastructure provider was recently awarded the Cisco Systems Gold Certified Partner in recognition of its unique professional services, advanced technologies and comprehensive networking expertise. As one of the most dependable Next-Generation Internet infrastructure provider in Greater China, Wafer Systems emphasises on providing value add networking and professional services to its growing customers in the region, mostly large enterprises in various industry segments such as telecommunications, electronics, and government sectors, among others.

The recognition further cements the partnership alliance between Wafer Systems, a renowned specialist in providing total networking solutions, and Cisco Systems, the worldwide leader in enterprise networking. Prior to this recognition, Wafer Systems was the first Silver Partner of Cisco in China. The Gold Partner Certification further demonstrates Wafer Systems' remarkable performance and outstanding strength.

Building on its strong position in the Infrastructure solution market, Wafer Systems has been continuously developing new products and network solutions to complement its extensive professional services. In July 2000, it established a research and software development centre in Xian, China, which now develops a range of software solutions, including the recently launched first carrier-grade IP Telephone and Billing Management System

With the Gold Certified Partner accreditation, Wafer Systems has proven that it has the capability and expertise to provide network services that include not only traditional network planning, implementation and maintenance, but as well as network health diagnosis, security monitoring, trend analysis and hosting services. To serve its customer efficiently, Wafer Systems uses an automatic call-tracking system that enables its networking experts provide faster response times to customers' technical problems. With the system, its experts can respond within an hour to troubleshoot the problem, else an on-site maintenance professional is guaranteed to arrive within four hours.

Cisco Gold Partner Certification represents the highest standard in network certification. A Gold partner must possess proficient networking capability including the design of router-based LANs/WANs, switching LANs and must be able to provide a wide range of products and services; design, install and configure comprehensive network solutions; and troubleshoot complicated problems. In addition, it must have the expertise in every aspect of Cisco's business, including advanced networking facilities, comprehensive project management and 24-hour after-sales services.

A Cisco Worldwide Channel Official mentioned, "This certification demonstrates Wafer's capability to provide better support to Cisco solutions on positioning, sales, installation and support. As for customer support, Wafer Systems has demonstrated considerable strength in its comprehensive 24 x 7 offering. To sum up, Wafer Systems fully satisfies the requirements for Cisco Internetworking Expert Certification as Gold Partner."

"The management teams of Cisco and Wafer Systems will continue to support each other to provide ongoing support to Wafer's customers," he added.

Commenting on the recognition, Ringo Chan, CEO of Wafer Systems, said, "To maintain our leading position in the market, we differentiate our services over our competitors by providing the quality assured value added services. The Cisco Gold Partner Certification will further help us to provide our customers with leading Infrastructure solutions and services as well as enhance our competitive edge."